The leading IT partner for businesses in the North East. Our multi-award winning, 24/7 IT support promises outstanding customer service, every time.
“Over the years, we have utilised a number of razorblue’s services with great success. Their support has enabled us to deliver outstanding service to our customers and the ongoing proactive approach that razorblue takes is allowing us to focus on continued growth.”
Stiller Warehousing & Distribution Ltd
“The experience of our guests is paramount, and we are keen to guarantee that every visitor has the internet access they need. On a business level our internal systems, cybersecurity and connection between departments and facilities has been vastly improved.”
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Reliable IT support to help your business succeed
At razorblue, we place the customer at the centre of everything we do.
Our team of experts understands that end-users drive the real success of your business, so we provide 24/7 direct access to our reliable and award-winning Service Desk team based in the North East and across the UK.
Whether you are looking for a fully outsourced solution, or an extension to bolster your existing IT team – we have a wide range of flexible solutions available for you.
Our range of Managed IT Services
Looking to fully outsource your IT support? By becoming your dedicated IT team, we will manage your budgets, strategy and the entire IT infrastructure. Your team will have direct access to our in-house service desk for any IT issues or requirements.
We work with your existing IT team to complement and enhance in-house support for infrastructure and networks. Offering access to expert guidance and enterprise-grade monitoring and reporting. Optionally, we can provide holiday and sickness cover at a fixed monthly cost.
Gain access to 24/7 support without the associated price tag through our EXTEND product. Unlike other MSPs, our offices are staffed around-the-clock with technical experts. We provide a bundle of any-time incidents to complement any Managed IT contract.
Looking for IT support services in the North East?
razorblue provides 24/7 IT support to hundreds of businesses across the North East and the UK.
With a central office in Teesside, our local team of experts will work closely with you to provide the right technology solution to support your business goals.
We deliver easily accessible technical support to keep your infrastructure operating effectively. In most cases, issues can be solved remotely but with engineers close-by, any business-critical needs can be resolved rapidly and on-site if needed.
A trusted partner to...
Why choose razorblue?
True 24/7 SupportAround the clock support for customers with business-critical requirements, proudly delivered by our own UK-based team of experts.
First ResponseOur Service Desk provide telephone support to end users as standard, allowing your staff to return to productivity as quickly as possible.
One Inclusive PriceNo caps on the number of hours, or additional charges for site visits. The price you see is fully inclusive.
Proactive MonitoringOur proactive monitoring platform allows our engineers to silently resolve issues before they impact your business.
Industry LeadingWe heavily invest in industry-leading systems, including prestigious IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools.
National CoverageOur regional offices and teams across the UK provide nationwide IT support engineer network and support to businesses.
Our accreditations and awards...
of our clients rated our support good or excellent, in the last 30 days
Yesterday’s average call wait time
of our support cases were completed within SLA, in the last 30 days