Support & Managed IT

We’ve developed a flexible and comprehensive range of Managed IT services that can be tailored to any business.

We’ve got a solution for every requirement…

For End Users

An end-to-end managed solution with direct access to our service desk for every member of your staff. We provide fully inclusive support and change management for your entire estate.

Discuss your needs

For IT Teams

High level infrastructure and network support to complement your in-house desktop support resources. Access to expert guidance and enterprise-grade monitoring and reporting.

Discuss your needs

For Business Parks

A fully-inclusive solution for business parks and operators of multi-tenanted office spaces. We provide support and configuration management for the shared infrastructure used by you and your tenants.

Discuss your needs

REACT

For businesses with in-house IT provision, our unique REACT product provides holiday and sickness cover at a fixed monthly cost. Regular ‘keeping in touch’ days ensure that we are fully versed in your business and infrastructure when we need it.

Discuss your needs

EXTEND

For businesses that need occasional access to 24/7 support without the associated price tag, EXTEND provides a bundle of any-time incidents to complement any Managed IT contract.

Discuss your needs

Did you know…?

We are proud to have been awarded the Gold Microsoft Partner certification.

IT TeamsEnd UsersREACTBusiness Parks
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Why Choose Us

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True 24/7 Support

We offer around the clock support for customers with business critical requirements. This service is proudly delivered by our own UK based employees, and isn’t outsourced.

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First Response

Our Service Desk First Response team provide telephone support to end users as standard, aiming to resolve issues on the call – allowing your staff to return to productivity as quickly as possible.

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One Inclusive Price

No caps on the number of hours, or additional charges for site visits. The price you see is fully inclusive.

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Proactive Monitoring

Around 15% of support incidents are raised automatically by our proactive monitoring platform. This allows our engineers to silently resolve issues before they become business impacting.

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Industry Leading Systems & Tools

To ensure we are providing the very best customer service experience we have heavily invested in industry leading systems with a suite of prestigious IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools. All of which play a vital part in providing a world class customer experience for our customers.

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National Coverage

Our head office in Catterick and our regional offices covering all areas of the UK mean we can provide a UK wide IT support engineer network ensuring national coverage for all.

Our onboarding process…

When switching to us for your Support and Managed IT, we do all the heavy lifting, ensuring a smooth and seamless transition. We provide clarity of each step and hold your hand through the entire process so you aware of everything that is happening and never have anything to worry about.

See our onboarding process

We keep our promises...

At razorblue, we believe in being open and transparent which is why we present our real-time performance statistics on our website. We are also very proud of them too.

Check out our performance statistics

Book your free IT audit

Or get in touch with our specialists to discuss your needs further.

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