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Buckles Solicitors
Service: Connectivity
Industry: Financial & Legal Services
Company Size: 100-250
Since 2021, razorblue has developed a robust partnership with Buckles. With an ambitious growth strategy Buckles required a dedicated IT partner to help drive transformative IT initiatives and tailored managed IT services to meet their evolving needs and chose razorblue as that provider.
Our relationship with Buckles is founded on trust and collaboration. Working closely with their in-house IT team, we provide comprehensive managed IT services, including our Managed IT and Managed IT – EXTEND packages. While Buckles’ IT team handles hands-on work onsite and offers first-line support, we collaborate on second and third-line support as well as project work. This partnership model allows us to align closely with Buckles’ IT Manager and Chief Information Officer to ensure strategic IT direction and seamless execution.
Key Outcomes:
Seamlessly integrated new offices, enhancing connectivity and productivity for 30 new users within a swift 2-3-week timeframe
Deployment of cutting-edge collaboration technology empowering efficient and seamless teamwork
The implementation of MPLS internet connectivity and cloud firewalls bolstered the stability and reliability of infrastructure
End-to-end IT services resulting in enhanced productivity and collaboration across multiple sites
razorblue’s commitment to delivering efficient and effective IT solutions is exemplified in our approach to Buckles’ challenges. From installing Teams Room kits for optimal meeting experiences to deploying cloud firewalls for streamlined internet connectivity, our solutions are tailored to meet Buckles’ unique requirements while enhancing productivity and collaboration.
Our partnership with Buckles extends beyond day-to-day support to encompass strategic IT planning and project delivery. Collaborating closely with their IT team, we co-deliver IT support to end-users, execute numerous projects, and provide essential hardware and MPLS connectivity to all sites.
Buckles is a nationally recognised law firm with a strong presence in multiple locations across the UK, including Bristol, Cambridge, London, Nottingham, Peterborough, Solihull, Stamford and Swindon as well as two international offices in Paris and Milan. Buckles have a full comprehensive range of legal solutions with big growth ambitions. Along with their ambitious growth strategy Buckles drive transformative IT initiatives that drive business growth and efficiency whilst delivering the best legal guidance and support. They offer a full range of legal services from Corporate and Commercial to Family Law and International.
Challenge:
With razorblue as their dedicated IT provider for several years, Buckles understood the value of having a dependable ally to help them navigate the evolving technology landscape. Buckles Senior Account Manager works with their CIO and IT Manager on strategy aligned to their growth and to help them deliver their goals. Buckles recently extended its reach and opened two new offices in Bristol and Swindon. This strategic move required a swift and seamless onboarding of 30 new users and to bring these sites into their existing MPLS solution. They required a solution that quickly brought their new sites online, providing new technology, robust connectivity and meeting room kits for multiple of those new sites as part of their expansion strategy.
Solution:
In response to Buckles evolving IT needs, razorblue swiftly implemented a comprehensive solution aligned with their growth and innovation goals. For the recent acquisition of a department spanning Swindon and Bristol, razorblue provided the necessary infrastructure, including firewalls, facilitating a seamless integration of new users into Buckles’ network within a 2–3-week timeframe. This quick turnaround ensured that these users gained immediate access to Buckles’ cloud assets, creating a cohesive and integrated environment. Recognising the importance of optimising meeting room experiences, razorblue installed Teams Room kits, monitors, and docks. These were deployed across all offices, ensuring that each new site opening was equipped with the latest collaboration technology and the ability for all users to hot-desk allowing a seamless integrated into Buckles’ network.
The implementation of MPLS internet connectivity through cloud firewalls streamlined internet traffic, providing a unified and secure connection for all locations. On-premise, Azure and razorblue cloud servers are managed by the razorblue team and Buckles own internal IT Team ensuring the stability and reliability of Buckles’ IT infrastructure. In addition, razorblue took charge of connectivity, procured additional Microsoft 365 licensing, and managed crucial components such as Citrix and Mimecast, offering a comprehensive IT solution tailored to Buckles’ unique requirements.
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