Gisborough Hall

Gisborough Hall is a four-star country house hotel that combines modern day luxury and traditional features throughout. Situated on the edge of the North Yorkshire Moors, the hotel is surrounded by stunning open countryside.

The hotel has preserved many traditional features from the original Victorian building and their 71 traditionally designed bedrooms offer comfort and luxury suitable for leisure and corporate guests alike.

Key Outcomes:
  • Resolved previous connectivity issues
  • 100mb superfast leased line with 30 access points
  • Migration of the hotel's PMS and EPOS systems
  • Flawless transition with minimal downtime

"The transition was seamless. Huge credit is due to the team at razorblue."
The Challenge:

Previously part of Macdonald Hotels group, the management team and Gisborough Hall approached razorblue to provide an IT solution as they transitioned away from the franchise and became independent.

The project included the migration of the hotel’s PMS and EPOS systems, as well as addressing the hotels connectivity issues to keep up with the ever-increasing guest expectations.

The Solution:

razorblue ensured the seamless migration of the hotel’s PMS and EPOS systems away from the Macdonald Group with new on-premises servers and cloud backup. Working with Gisborough to solve the hotel’s connectivity issues with a 100MB leased line, a new ruckus wireless solution and 30 access points. The hotel now also has a Sage 200 Accountancy Platform, with full PCI compliance.

After a trouble-free, flawless changeover, Gisborough Hall was up and running with minimal downtime and very little impact on staff and guests. Hotel guests now enjoy, reliable, fast WiFi connectivity across the entire site.