Phone 0333 880 0000
Locate Find an Office
Status Remote Support
Network Service Status

Website Privacy Policy

Introduction

Razorblue Group Ltd(“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.razorblue.com (the “Site”).

Information We Collect

We may collect and process the following data about you:

Information You Provide

Contact Information
Such as your name, email address, phone number, and address, which you provide when you fill out forms on our Site, subscribe to our newsletter, or contact us.

Account Information
If you create an account with us, we may collect your username, password, and other registration details.

Automatically Collected Information

Technical Data
Including your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data
Information about how you use our Site, such as page views, links clicked, and the length of your visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your browsing activities. For more details, please see our Cookie Policy.

How We Use Your Information

We use your personal data for the following purposes:

To Provide Our Services

To process your requests, manage your account, and deliver the products and services you have requested.

To Communicate with You

To respond to your inquiries, provide customer support, and send you important notices, such as changes to our terms and policies.

For Marketing Purposes

To send you promotional materials, newsletters, and offers that we believe may interest you, provided you have given your consent to receive such communications.

To Improve Our Site

To monitor and analyse usage patterns and improve the functionality and user experience of our Site.

To Comply with Legal Obligations

To fulfil our legal obligations, such as maintaining records for tax and accounting purposes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent

Where you have provided your consent for us to process your personal data for specific purposes, such as receiving marketing communications.

Contractual Necessity

Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.

Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests

Where processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

Sharing Your Information

We may share your personal data with:

Service Providers

Third-party vendors who provide services on our behalf, such as hosting, payment processing, and marketing.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.

Legal Requirements

Where we are legally required to disclose your personal data, such as in response to a court order or legal process.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet, or method of electronic storage, is completely secure.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

Access

You have the right to request a copy of the personal data we hold about you.

Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

Erasure

You have the right to request that we delete your personal data under certain conditions.

Restriction

You have the right to request that we restrict the processing of your personal data under certain conditions.

Portability

You have the right to request the transfer of your personal data to another organisation or to you, under certain conditions.

Objection

You have the right to object to the processing of your personal data under certain conditions.

Withdraw Consent

Where you have provided consent for processing, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at enquiries@razorblue.com

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.