Insights

Is managing your own IT infrastructure holding your business back?

Posted 10/05/2021 by growe

Categories: Uncategorised

If there is one thing all organisations can agree on, it’s that time equals money.

Organisations both large and small, across all sectors and all around the world are on a constant lookout for ways to boost productivity and performance.

Those who have prospered through the past year are the ones who have worked to boost operational efficiency, streamline processes, and maximise their resources- all of which is predominantly achieved through technology – your IT infrastructure is the backbone that keeps your business running smoothly.

Partnering with a Managed IT Service Provider (or MSP) can bring huge opportunities for growth, efficiency, service improvements, profitability, and competitive advantage.

There are many common misconceptions when it comes to outsourcing your IT, but plenty of businesses do it and with good reason.  The key to success is finding the right service provider, one who can be a true partner that understands your business and deliver with your future goals in mind.

Why waste time managing your IT infrastructure?

Despite its great importance, it is often difficult to sustain an in-house IT department dedicated to ensuring the smooth running of your systems and infrastructure, without losing focus on maximising efficiency and growing your business.

Technology needs daily hands-on management and maintenance. And while your internal staff are busy putting out fires, they are not focusing on more strategic projects that bring value to your business.

What are the benefits of outsourcing?

A Managed Service Provider (MSP) bridges the gap between the capabilities of your internal IT department and the demand for high-performance technology.

Outsourcing this resource improves the day-to-day running of business operations, ensuring that; hardware is always working to optimal performance levels, applications are readily available and updated, data and systems are secure, and downtime is kept to an absolute minimum.

  1. Lower running costs
    On average, it costs £30-40k a year to employ an in-house IT manager, and this is only taking salary into account. Other costs associated include the price of recruitment, insurance, tax, and training – not to mention the external assistance they will typically still need.
  2. Take advantage of the latest technology
    Placed at the forefront of the technology industry, with knowledge and insight of the latest products and solutions, MSPs can guide your strategic direction – making sure you don’t waste money.
    At a time when technology is moving more quickly than ever before, they can potentially save you hundreds of thousands by showing you how to adopt more modern and efficient technologies.
  3. Stay focused on your core business
    Businesses have limited resources and time – the talents within your team need to be nurtured and used to your advantage.  Outsourcing your IT management can drastically help your team to stay focused on what is important – driving your business forward, rather than getting distracted by complex IT issues.
  4. Reduced risk
    From patch management to vulnerability scanning, disaster recovery and data backup, risk assessing, updating, and reporting, MSPs bring round-the-clock industry-leading security practices and procedures to your organisation.
    Because MSPs look after hundreds of customers – they get to see the security landscape in so much more detail than your business alone, and that knowledge helps keep you safer.
    Outsourcing to providers with specific industry knowledge and leading accreditations is especially important and significantly reduces risks.
  5. Decreasing costly downtime
    Even brief outages can impact a company’s revenue stream and profits. When they happen, they can impair customer journeys and/or affect in-house productivity.
    When working with a MSP, one of the major benefits is that they can monitor your network and infrastructure 24 hours a day, 365 days of the year – much more effectively than you could yourself, because of their size and scale.
    The best of the bunch will know of any issues immediately and fix them quickly before they result in significant and costly downtime. And of course, MSPs don’t just sit around waiting for your systems to fail – they perform regular, proactive maintenance, so the likelihood of running into issues is minimised in the first place.
  6. They’re there all the time
    A good MSP never has a minute off. They work around the clock – meaning you’re not vulnerable when your IT manager takes a two-week holiday or is off sick.

We have a solution to fit every business – whether that be a full outsource solution, or additional resource to sit alongside your in-house team.