Insights

Beyond the Breach: The True Cost of a Cyber Attack

When cyber-attacks make the headlines, the spotlight usually falls on the cause. But, what often gets missed, and arguably does more damage to a business in the long run is what happens after: the disruption. Marks & Spencer’s severe ransomware attack in April crippled its online sales for nearly seven weeks, with further impact still…

Driving Positive Change: How We’re Reducing Our Carbon Footprint at razorblue

At razorblue, we talk a lot about responsibility — to our clients, our people, and the planet. Sustainability has become a key focus in recent years, and I’m proud to be part of the journey as we build an organisation that genuinely cares about its environmental impact. Measuring with Meaning We began formally measuring our…

Inside a Real-World Cyber Incident: razorblue’s Rapid Response to a Major Breach

Recently our Security Operations Centre was alerted to a critical breach within a client’s infrastructure. A domain administrator account linked to an internet-facing firewall appliance had been compromised, triggering a fast-moving incident that required immediate containment, investigation, and full network restoration — all within the same day. What Happened The attack began early in the…

razorblue Named Among World’s Top Managed Service Providers in 2025 MSP 501 Rankings

We’re proud to share that razorblue has been recognised on the 2025 Channel Partners MSP 501 list — a global ranking of the most successful and high-performing managed service providers (MSPs) in the industry. What is the MSP 501? The MSP 501 is widely regarded as the definitive listing of the best-in-class MSPs from around…

Behind the Scenes: What Does a Problem Analyst Do?

In any busy IT service environment, issues can stack up quickly. But what happens when the same issue keeps coming back?… That’s where a Problem Analyst steps in. What is a Problem Analyst? A Problem Analyst is responsible for identifying recurring issues across clients that share the same root cause but lack a lasting resolution….

razorblue enhances service portfolio with launch of Complete 24.7 – setting a new standard for managed IT support

Top 10 Voted MSP and leading IT partner, razorblue, has launched Complete 24.7 – an enhanced business IT support package designed for organisations that need round-the-clock service, strategic guidance, and enterprise-grade technology. Today’s businesses face growing challenges – from the rise in cyber threats to the complexity of hybrid working environments. Complete has been developed…