razorblue Appoints Chris Lillie as Chief Operating Officer

razorblue, the UK based managed IT, cloud, connectivity and security service provider has announced the appointment of Chris Lillie as Chief Operating Officer, strengthening the business’s leadership team as it continues to build momentum and accelerate growth.

His appointment follows the retirement of one of the original founders and outgoing COO, Chris Gill.

Chris brings more than 20 years of experience across the IT managed services sector, having progressed from frontline engineering and service desk roles, through to senior operational leadership. Before joining razorblue, he held a senior leadership position at CDW, where he gained extensive experience delivering complex managed services for large organisations. Throughout his career, Chris has focused on building high-performing teams, strengthening service operations and creating consistently positive outcomes for customers

Commenting on the appointment, Dan Kitchen, CEO of razorblue, said:
“We’re delighted to have Chris on board. His extensive experience and leadership style will no doubt be a key asset as we continue our growth plan.”

Chris Commented
“Having gained extensive senior leadership experience within a global technology organisation, the opportunity to join an ambitious, growing managed services business was hugely appealing. razorblue has a strong reputation, talented people and a loyal customer base. My role is to build on those foundations as we scale and make sure the customer, and our core values, remain at the centre of every operational decision.”

He added:
“For me, great service comes from clear accountability, capable people and a culture that is always looking for ways to improve. I’m direct and pragmatic in my approach, but I also believe strongly in listening to the people closest to the customer and giving teams the clarity and confidence they need to perform at their best. I want us to be honest about where we can improve, and act quickly to do so.”

Chris is known for his straightforward, people-focused leadership style and his ability to combine strategic thinking with a practical understanding of frontline service delivery. Having started his career in technical and service desk roles, he has a strong appreciation of the challenges teams face and the impact operational decisions have on customers.

Outside of work, Chris enjoys spending quality time with his family, keeping active through fitness, and exploring new destinations whenever he has the opportunity to travel. His passion for maintaining a healthy lifestyle and experiencing different cultures helps him bring energy, perspective and balance to both his personal and professional life.

Want to find out more? Contact us here.