Richmondshire District Council

“ The Management and Staff at Richmondshire were amazed how quickly services were back up and running after such a complex move. I would like to pass on my sincere thanks and appreciation to razorblue for their support. ”

Sian Moore, Corporate Director

Richmondshire District Council were embarking on a project to centralise, closing 5 ageing offices and replacing them with one new state of the art location – housed in the former lower school buildings. 

The challenges

The move was to take place over a weekend in November and the network had to be available for users and members of the public on Monday morning. The council also host systems for other North Yorkshire authorities and downtime had to be kept to a minimum.

Due to the rapid change in technology over the past few years, the council’s network was very complex – a large number of virtual servers, a SAN, switches, firewalls and lots of external connectivity.

Although the council have their own IT team, they weren’t experienced in carrying out complex IT infrastructure moves.

A partner was required to help deliver the office move.

razorblue’s results

Having completed work for the council in the past, razorblue had a strong understanding of the council’s IT infrastructure and the challenges they faced and were subsequently appointed to manage the IT move.

razorblue assigned a project manager and a technical lead to the task and planning was quickly completed.

The council had ordered several new fibre connections to PSN (the central government network), their wide area network, other councils, and the internet – all of which were being delivered by third parties – and deadlines were tight. A temporary data backup solution and wireless link to the new building were installed to allow co-existence in the event that a connection wasn’t delivered on time.

razorblue’s team migrated the server infrastructure on a Friday and had it all operational again by the end of the day – 3 days ahead of schedule.