Where there’s a Will, there’s a way

We speak to Customer Service Manager, Will Blacklock about the importance of customer feedback and creating honest conversations in order to improve our service and build long-lasting partnerships. At razorblue, we adopt a customer-centric approach to business. We believe in creating open avenues for communication and build relationships based on honesty and trust. Through our…

Digital Transformation – what’s all the fuss about?

The pandemic threw the corporate world into virtual mode and digital transformation became a priority. “Digital Transformation” is the process that enables businesses to successfully implement new change through technology. Such change enables inherently new business processes and customer experiences to meet changing demands and market requirements. Transformation is a journey and activities may vary…

The evolution of IT: From ‘Information and Technology’ to ‘Innovation and Transformation’

Traditionally, IT is regarded as the technical support function that keeps businesses running. However, Digital Transformation seems to have somewhat stolen the limelight, jumping to the top of the agenda for many business leaders. What is Digital Transformation? Far from just a buzzword, Digital Transformation is the process of using digital technologies to create new…

Why consider working for a Managed Service Provider?

What is a Managed Service Provider (MSP)? Managed service providers or MSPs serve as outsourced IT support for businesses. In many cases the MSP acts as the customer’s IT department, managing their entire IT infrastructure and systems. In other cases, the MSP works in partnership with the customer’s existing in-house IT team, providing additional support…

The threats posed by Microsoft Exchange Server vulnerabilities. Is your business secure?

While the attacks on Microsoft Exchange Servers continue to unfold and questions remain about the number of affected organisations, the scope and severity of the threat has increased significantly. Microsoft disclosed that vulnerabilities on Microsoft Exchange email servers were exploited by a Chinese nation-state threat group. The tech giant released updates for the four vulnerabilities…

Preparations underway for the gigabit full-fibre broadband revolution

The Coronavirus pandemic has underlined the importance of a reliable internet connection. The UK’s predominantly copper communications network has proven its resilience – but is creaking. As our demand for data continues to accelerate, the UK’s infrastructure urgently needs an upgrade which requires significant investment in full-fibre broadband. That is, fibre optic cable directly into a home or business. Investment by Openreach – by far…

Championing careers in computing for women

North East headquartered managed IT service provider, razorblue is one of several tech-centric businesses supporting an online event, Hello World, which will be held virtually by Teesside University on April 14th. Around 200 young girls from Year 8, 9 and 10 will be taking part from schools across the region with the intention of inspiring…